Simply sign up, choose a service, and book a session at your preferred time. Whether it’s a gym pass, group class, or personal training session, everything is handled through the app.

1. Open the Fitly360 app
2. Select your preferred gym, class, or trainer
3. Choose a date and time
4. Confirm your booking and complete payment

We currently only accept payments through Whish Money within the app.

Yes, but cancellations and rescheduling must be done at least 4 hours before the session to avoid penalties. If the cancellation window has passed, the session will be non-refundable.

No, each bundle applies only to classes within the selected price range. You can, however, purchase multiple bundles for different class categories.

Yes! When booking a personal training session, you can view trainer profiles, check ratings, and book your preferred coach.

Use the location filter in the app to find gyms and fitness centers in your area or you could change the location to your desired area.

Our Personalized Workout Plan is designed to fit your unique fitness goals, experience level, and lifestyle. Here's how it works:

1. Assessment: You provide details about your goals, fitness level, available equipment, and preferences.
2. Customized Plan: Based on your input, the coach creates a tailored workout plan with exercises, sets and reps.
3. Guided Workouts: You'll receive step-by-step instructions, video demonstrations, and modifications if needed.
4. Support & Guidance: Get expert tips, motivation, and answers to any questions along the way.

This ensures you get an effective, structured, and sustainable plan to reach your fitness goals!

We want you to have the best experience possible with your personal trainer. If you don’t feel like it's the right fit, you can request a change. Simply reach out to our support team, and we’ll help match you with a trainer who better suits your preferences and goals—no hassle, no extra cost. Your satisfaction and progress are our top priorities!